Tunamis is an online wholesale distribution company. We offer best wholesales price for items in our online store by purchasing these items directly from the manufacturers, importers and key distributors

This policy is effective from 4th of October 2022. Your continued use and interaction with Tunamis means that you are happy for us to use your personal information as described in this policy. We may change this policy by updating this page so please check back from time to time.

If you disagree with this policy, please do not use our website, mobile applications, social media pages, submit enquiries, purchase our products, or otherwise provide us with any of your personal details. If you previously provided us your personal details, please refer to ‘What are your personal information rights?’ to learn about your data rights and our contact information.

This policy covers information about or linked to a natural person (personal information). It includes data we obtain from you, like your name, email address, phone number, IP address, or mobile device’s unique identifier, and may include some financial information. We may also obtain indirect data about you from other sources.

Public source data includes publicly available information (e.g., public social media postings, data maintained by government agencies made available to the public or commercial entities).

The nature of our business means we will need personal information for a number of reasons including but not limited to:

• Processing financial transactions
• Fulfill orders (e,g. ship products, communicate about orders, etc.)
• Know Your Customer (KYC)
• Maintain supplier and customer records
• Enable third parties to perform contracted services and business functions on our behalf
• Research and analyse ways to improve our interactions with our stakeholders
• Various purposes described at the time we collect/collected personal information

We may also communicate information we consider meaningful to our suppliers and customers by post, email, text and/or telephone. Our communication includes offers, discounts, new products/brands, among others. Aside from that, we use personal information to better understand how our customers and suppliers use our service, customise their experiences (including content, marketing material and advertisements they see).

We will not sell, distribute, or lease your personal information to third parties unless we have your permission, are legally permitted or required by law to do so. Personal information will be collected at various stages including registration, login, modifying our details in the ‘My Account’ section and during the order fulfilment process (address and financial information)

Third-Party Vendors
When we enter into contracts with carefully selected service providers, vendors, and contractors, they are required to safeguard your personal information and only use it for our benefit (not theirs).
Law Enforcement; Judicial Proceedings; Protecting Rights
We may be required to share personal information when a law enforcement agency legitimately exercises a power, are compelled by an order of the Court, or it is necessary for us to protect or defend our rights, property, or the safety of others.

• Contact Tunamis: If you have any questions or concerns about this policy or wish to exercise your rights, please contact us by email at [email protected]
• Complaints: We endeavour to respond to you within 30 days from receipt of your correspondence related to privacy matters.
• Access: You have the right to request us to provide you with details of the personal information we hold about you.
• Correction: You have the right to ask us to correct our records if you believe they contain incorrect or incomplete information about you. You can also do this yourself using the self-service
• Erasure: You have the right to erasure (deletion), without undue delay, of your personal information for which you later withdraw your consent to processing, or when it is no longer needed for the purpose it was originally collected.
• Processing Restrictions: You have the right to temporarily restrict our processing of your personal information if: you contest the accuracy of your personal information; you prefer we restrict its use rather than erase it; you need it to be preserved to establish, exercise, or defend a legal claim; whilst you are verifying whether we have overriding legitimate grounds to use it. You have the right to be informed before we lift the processing restriction.
• Data Portability: You have the right to ask us to provide you (in a structured, commonly used, and machine-readable format without hindrance) personal information about you that we have which you had provided to us. You may ask us to transmit it directly to another controller if it is technically feasible.
• Right to Object to Direct Marketing: You always have the right to object to receiving direct marketing from us even if we believe that we have a legitimate interest to communicate with you in this way. You can contact us to request that we stop all direct marketing messages by emailing us at [email protected]

How to Stop Email Marketing: Simply click on the unsubscribe link within any email. Requests are usually processed immediately but please allow ten (10) business days for the removal request to be processed. Even after you unsubscribe from promotional email messages, you may still receive transactional (non-marketing) messages from us.

Tunamis does not provide any guarantee or warranty as to the availability and functionality of this site or related services and will not be liable for any loss arising from the unavailability of this site or related services.